How can we help?

DigixSkill Kids Learning Studio opens instantly — no login and no unlock code is required during your free trial. When you first launch the app, the trial starts automatically and you're taken to onboarding.

1. Tap Open Studio from the homepage.
2. Create your first child profile (name, age, avatar).
3. Your child lands on the Kid Dashboard with age-appropriate categories.
4. Pick any topic card to open lessons, activities and rewards.

Profiles keep progress, XP, stars and achievements separate for each child. You can add, rename and remove profiles at any time.

• Open Parent Dashboard → Child Management.
• Tap Add Child, enter a name and pick an age band.
• Choose an avatar and a favourite colour.
• Switch profiles anytime from the Kid Studio picker.

Every finished activity awards XP, stars and coins. Stars fill the level bar, coins unlock rewards, and streaks build daily habits.

• XP — grows the child's level and unlocks new activities.
• Stars — earned per activity (1–3 based on accuracy).
• Coins — spent on avatars, stickers and badges in Rewards.
• Achievements — milestones for streaks, categories mastered and daily practice.

The Printables & Export Center generates worksheets, flashcards, quizzes, certificates and progress reports from the same content your child sees on screen.

• Open Printables from the Parent Dashboard, Kid Studio or any category page.
• Pick a template (tracing, coloring, maze, quiz, flashcards…).
• Preview live, then export or print. Every sheet is A4-ready and B&W friendly.
• Try the Daily Practice Pack for a one-click 4-page personalized PDF.

Every printable, certificate and report uses the same export bar:

• PDF — high-resolution A4 or Letter, multi-page supported.
• PNG / JPG — 2× scale, ideal for messaging apps.
• Print — opens the browser print dialog with print-safe styles.
• Share — uses your device's native share sheet (WhatsApp, Mail, AirDrop…) when supported.

Tip: exports run entirely on your device — nothing is uploaded.

Do I need an account to start?

No. The free trial starts automatically. Purchase unlocks full access — no codes to enter.

Is the app safe for young children?

Yes. It's ad-free, has no third-party tracking, no chat, and no external links inside the Kid Studio.

Can several children share one device?

Yes. Add multiple profiles from the Parent Dashboard — progress is tracked per child.

Does it work offline?

Core lessons and printables work once loaded. Some media may need a connection the first time.

How do I reset a child's progress?

Parent Dashboard → Child Management → select the child → Reset Progress.

• Blank page or stuck loading: pull to refresh, or close and reopen the tab.
• No audio: unmute your device, check the volume, and enable Audio in Parent → Settings.
• Printables won't download: allow pop-ups for this site and try again.
• Progress not saving: avoid private/incognito windows — the app stores progress locally on the device.
• Layout looks off: rotate the device or resize the window; the app supports mobile, tablet and desktop.

We reply to every message. Please tell us your device, browser and a short description of the issue.

Or visit our Contact page.

DigixSkill is built with children's privacy first. We do not show ads, do not sell data, and do not include third-party trackers in the Kid Studio.

• Progress is stored locally on the device by default.
• Parent Lock guards settings, purchases and account actions.
• Screen-time limits and gentle break reminders are configurable.
• Read the full Privacy Policy and Kid Safety page.